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Managing Motivation in Business Fargus Consulting Partnership

Measuring & Improving Employee Motivation

Financial Times Executive Briefings Series
By Peter Fargus
Financial Times / Pearson Education
August 2000
ISBN: 0-273-65006-8

Every business has plenty of information, but do you have the right information when you need it? Executive Briefings concentrate on delivering actionable information, designed to help executives ask the right questions, make the right decisions and take the right action. Whatever the opportunity or challenge that your business faces, an Executive Briefing will give you the insight to evaluate the situation and the tools to implement change.

The connection between employee motivation and corporate performance seems obvious, yet evidence suggests that employers have some way to go in creating a truly motivated workforce. At the heart of the problem lies the fact that it is extremely difficult to measure the level of employees' motivation. And if you can't measure it - you can't manage it. This briefing helps you do just that. It establishes the business case for measuring motivation, then takes you through the measurement and analysis process step by step. Each stage is illustrated with case study examples from blue chip companies. The report also includes practical sample material that you can tailor to your needs. Armed with this briefing, you will be well equipped to find out where, how and why you need to inspire your team.

Contents include:
• Why measure motivation?
•Common motivational issues
• Managing the measurement process
• Identifying the issues in your organisation
• Capturing your employees' viewpoint
• Measuring the key issues
• Action planning


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